How Canva is approaching B2B customers with AI-powered tools
Creative technology company Canva launched its latest campaign promoting a growing number of collaborative and AI-powered tools for businesses. The…
Creative technology company Canva launched its latest campaign promoting a growing number of collaborative and AI-powered tools for businesses. The…
You’re likely familiar with the Pareto Principle, the old 80/20 rule and how it applies to marketing — 80% of…
Martech has exploded in recent years, with over 11,000 solutions available to help marketers automate and optimize operations. However, much…
Best of the MarTechBot showcases the MarTechBot’s responses to prompts submitted by readers. See more about how marketers are using MarTechBot here. The language…
Can it be that it was all so simple then? Mozilla deprecated third-party cookies in its Firefox browser in 2018;…
The B2B Marketing Exchange (B2BMX) conference takes place annually in late February or early March at The Phoenician hotel in…
As organizations grapple with the complexities of AI adoption, a strategic framework becomes essential for assessing readiness and ensuring successful…
This is the 6th article in a series about how generative AI is impacting marketing. We are in a huge…
Marketers are engaging very different consumers depending on their political affiliation. How consumers vote informs several other behaviors, including where…
The marketing industry is in an interesting position when it comes to women in the workforce. Women hold 60% of…
Salesforce’s Spring 2024 release brings new features to help brands elevate performance built on the foundation of data, AI, CRM…
The Washington Post tested Amazon’s not-yet-released chatbot shopping assistant. Good news: it “wasn’t a disaster.” Bad news: it was “mostly…
There’s a problem with the infusion of generative AI into marketing: finding people with the skills to use it. This…
LinkedIn is back up and running after a global outage prevented users from accessing their accounts. The technical glitch was…
Billions of users log into Meta technologies like Facebook and Instagram every day – an advertiser’s dream. But reaching these…
Meta’s online properties were down for about two hours Tuesday, preventing more than half a million Facebook, Instagram, Messenger, WhatsApp…
As a leader, you must be agile enough to pivot as you learn new information about the marketplace, your customers…
With last week’s news of IPG’s pioneering integration of Adobe GenStudio into its platform, it became clear that the big…
In the last article we looked at who would win and who would lose in the enterprise and vendor community…
In its Q4 2023 earnings call, Salesforce yesterday reported $1.45 billion in profits and $9.29 billion in revenue for the…
Customer retention is becoming more of a priority for B2B marketers lately. As buying shifts online and marketing takes on…
Google is facing a $2.27 billion lawsuit by 32 media groups claiming that the company’s digital advertising practices have led…
After four years of anticipation, Google officially began restricting third-party cookies for 1% of Chrome users (about 30 million people)…
National retailer Sur La Table draws customers to physical locations with cooking classes and a wide selection of high-end kitchenware…
Last month, Google, Microsoft, OpenAI, Meta, TikTok and Adobe agreed to develop tech to identify, label and control AI-generated, election-related…
A low-quality email database filled with inactive addresses, spam traps or people who never opted in can severely damage your…
Once you have decided your organization needs a marketing automation solution — or needs to change or upgrade its existing…
Our “Spotlight on the expert” series digs deeper into the stories of our expert contributors. This interview has been edited…
Today, marketing automation platform Klaviyo launched Klaviyo AI, a new suite of AI-powered tools and features. The new tools aim…
While many brands talk about focusing on the customer, few do it. Less than a quarter (24%) of global brands…
Best of the MarTechBot showcases the MarTechBot’s responses to prompts submitted by readers. See more about how marketers are using…
Google accused the U.S. government of wanting to punish it for being more successful than its competitors. The company made…
As a marketer, you are an orchestrator of people, processes and technology. Purposefully harnessing the energy of the tools and…
“Who should the primary user of my CDP be?” “What should the team look like supporting my CDP effort?”“Who should…
In the digital age, personalizing the user experience remains a paramount goal for marketers. Yet, how do we achieve this on…
I’m not a fan of the television show “Survivor,” but let’s just say it gets viewed in our home and…
Most content strategies for B2B often rely on a subject matter expert or skilled writer to generate ideas, schedule content…
Tableau, the data visualization platform acquired by Salesforce in 2019, is beginning the roll-out of Tableau Pulse, an AI-driven experience…
The marketing landscape is increasingly oversaturated, making niche advertising crucial for marketers aiming to connect with specific audiences. More businesses…
One of my problems with AI isn’t the hallucinations, but how boring those hallucinations are. I want Hunter-Thompson-on-illicit-substances visions and…
It would be just typical of the E.U. to place citizens’ rights ahead of convenience and profitability for brands —…
AI in multimedia content creation is like having a super-smart assistant who knows your audience better than they know themselves,…
Walmart confirmed plans to buy TV marker Vizio for $2.3 billion. The retail giant hopes the deal will boost its…
Today Salesforce announced Marketing Cloud Growth, an edition of Marketing Cloud designed specifically for small businesses. With help from AI,…
Today, B2B marketing teams must tackle the challenge of handling intricate workflows, enhancing communication and fostering efficient collaboration. Traditional project…
Customer relationship management (CRM) and marketing automation platforms (MAPs) are two of the foundational elements of modern martech stacks. CRMs…
Everybody’s talking about all the latest AI developments, but there’s a better, more pragmatic question to ask about it: How…
Mergers and acquisitions can throw your marketing plans into chaos. Suddenly, you need to quickly and effectively integrate a new…
Engaging today’s customers is like trying to hit a moving target. Needs and expectations shift by the minute. Generic staging…
Attention marketers: America’s Black population is more diverse, more reachable and more demanding than ever before, according to a new…
The European Union’s Digital Services Act, aimed at preventing the spreading of illegal goods, services or content online, originally governed…
Most B2B deals are won or lost before sales teams even know they exist. This leaves marketing with an important…
Today we have a tale of two surveys with very different messages. First, up are these findings from the PR…
Google has released a detailed response to claims made about Privacy Sandbox in a recent report by the IAB Tech…
Over 50% of Americans aged 35 to 44, and 20% of Americans overall, have flirted with a chatbot. Chatbots have…
Consumer expectations for highly personalized marketing interactions have reached an all-time high. Eighty percent say the experience a company provides…
Drift, the conversational marketing platform founded by David Cancel and Elias Torres 10 years ago, has been acquired by sale…
As the Kansas City Chiefs mounted a late-game charge to become repeat champions (three titles in five years!), Super Bowl…
Best of the MarTechBot showcases the MarTechBot’s responses to prompts submitted by readers. See more about how marketers are using MarTechBot here. The…
Google expanded its generative AI features for automatically created assets (ACA) to all English language advertisers in the U.S. and…
Too often, companies focus SEO efforts on driving traffic with top-of-the-funnel content and keywords. While this approach can generate traffic,…
More than a third of marketers (36%) say their company doesn’t have a “clear and actionable plan for AI integration…
Advertisers using creative optimization for video ads now can include ads for audio channels in these omnichannel campaigns. Today, ad-serving…
Marketing success depends on truly understanding your customers. But how do you make sense of it all with the deluge…
Our “Spotlight on the expert” series digs deeper into the stories of our expert contributors. This interview has been edited…
It’s hard to imagine the web as a real, tangible thing — especially in the context of social media and digital…
Over the last 12 months, we’ve seen the sunsetting of Universal Analytics (UA), the rise of generative AI and major…
Part one: The promise Part two: The shift Part Three: The crossroads Part Four: Where do we go From here?…
Brands are accustomed to pointing their marketing megaphone at the audience and controlling the conversation even in the digital age….
Our “Spotlight on the expert” series digs deeper into the stories of our expert contributors. This interview has been edited…
Three-quarters of U.S. consumers say they buy things as a result of SMS messages from companies, according to a new…
This Sunday, family and friends will gather around the smart TV while checking their social media feeds and ordering food…
When it comes to marketing and Black History Month, remember the words of chess grandmaster Savielly Tartakower as looked at…
Amazon has secured a landmark deal with Reach, the UK’s largest publisher, to access customer data for targeted advertising. The…
This week, IAB launched a new tool for standardizing privacy practices in digital advertising. The IAB Diligence Platform was created…
Corporate gifting platform Sendoso announced it acquired Alyce, combining two of the biggest players in the corporate gifting platform space. …
We’ve updated our story on bulk email restrictions to add details of a report that found B2B organizations regularly exceed…
MarTech.org launched MarTechBot, the first generative AI chatbot for marketing technology professionals in May 2023. A June analysis of the…
The allure of martech can be deceptive. It’s easy to get caught up in the promise of cutting-edge technology and…
Omnichannel SSP OpenX is launching a Cookieless Deal Library that will allow advertisers to test and activate campaigns across a…
Navigating compliance requirements has become a complex puzzle for marketers seeking campaign success. As privacy regulations tighten and consumer expectations…
Here’s a simple rule for marketers to improve your presentations: Don’t tell jokes. That may seem odd advice coming from…
Does every marketing organization need a marketing automation platform? There are so many use cases it’s hard to imagine most…
There are certain qualities all strong leaders possess, regardless of their role in the organization and the circumstances under which…
Artificial intelligence (AI) has emerged as a game-changing force for revolutionizing customer experience (CX). With the ability to process vast…
How do you do digital marketing without third-party cookies? How will it impact your marketing and your marketing technology? Despite…
Lead generation for B2B has undergone quite a transformation. Gone are the days when gating all content to meet quarterly…
Best of the MarTechBot showcases the MarTechBot’s responses to prompts submitted by readers. The language model is based on content from MarTech embedded…
Enterprise composable CDP ActionIQ announced it will launch a suite of tools that leverage AI, and especially generative AI, to…
Already calling itself a “platform,” agency holding company Publicis Groupe will evolve into an “intelligent system” through a 300 million…
Generating revenue growth is the ultimate goal for any B2B founder. While many other metrics matter, revenue is what enables…
As CEO of The Marketing AI Institute, Paul Roetzer is about as plugged into businesses’ use of artificial intelligence as…
Engaging customers on social media is a full-funnel strategy, and not just for consumer brands. Salesforce reaches customers and prospects…
Email strategies are facing a whirlwind of change: from legislative pressure to announcements from companies like Yahoo! and Google, this…
In this series, we dig deeper into the stories of our expert contributors. This interview has been edited for clarity…
A serious, cautionary, non-marketing fact to keep in mind when you use AI: There are many things artificial intelligence shouldn’t…
Spending as much time as we do in video conferences, video meet-ups and webinars, we’ve become accustomed to those chat…
Advancements in machine learning, predictive AI and generative AI are helping marketers do more with the data they have. Many…
Books are a broad category with a passionate following. It takes data and a solid ecommerce strategy to break through…
Today’s digital marketing seems to require an overload of data. With analytics platforms generating vast amounts of information across multiple…
“Garbage in, garbage out” is one of the fundamental tenets of computing. GIGO was coined back when punchcards were used…
Imagine this: Your agency has created a clear and effective digital marketing plan. You have worked closely with the client,…
Data platform LiveRamp, a key player in the identity resolution space, has announced the $200 million acquisition of marketing data…
Email marketing is ubiquitous in both B2B and B2C marketing today. Despite the development of new channels and the dynamic…
Advertisers who want to show personalized ads to consumers in the European Economic Area (EEA) must take immediate action to…
When it comes to CRM systems, companies can choose to process customer data in real time or batches. As a…
“Students in Europe are just now writing research papers versus students in the U.K. and U.S. who start writing them…
Does your organization’s martech stack resemble a disjointed patchwork of tools and platforms? This fragmentation will only create inefficiencies and…
Beware of hallucinations: 89% of engineers in companies using LLMs and generative AI models (chatbots, virtual assistants) say their models…
Jay Mandel spent about 20 years in corporate America with brands like MasterCard and IBM. “I was about to turn…
Marketing technology is a big investment for businesses. If an implementation goes off the rails, the costs go up even…
Google Ads customer service has plummeted to an unacceptable all-time low, according to marketers. From incorrect account suspensions to sales…
The new year has just begun, and the digital marketing landscape continues to evolve rapidly. AI will play a pivotal…
Salesforce is launching new data and AI-powered tools for retail marketers, retail merchandisers and shoppers. The announcement came on the…
The proposed combination of London-based media and data company Informa PLC’s Informa Tech and Massachusetts-based TechTarget would create a B2B…
Customer expectations are higher than ever. They expect companies to know who they are and what they need. That’s why…
When done right, email is an effective, low-cost channel that speaks directly to the customer. In 2024, this channel will…
As we slide into 2024, B2B marketing leaders face new challenges: deals are harder to close, budgets are shrinking, and…
On the eve of the National Retail Federation’s annual convention, Google Cloud announced a slew of new AI-powered tools for…
Everyone is talking about AI, but what does the future hold? In a series of interviews we examine unexpected perspectives…
Microsoft today unveiled new AI-powered features for its Dynamics 365 Customer Insights platform designed to aid marketers in managing and…
The Consumer Electronics Show is on in Las Vegas and this year the magic buzzword is AI. SK Group’s AI…
Websites made with Google Business Profiles will be turned off in March. Customers attempting to visit those websites will be…
Our “Spotlight on the expert” series digs deeper into the stories of our expert contributors. This interview has been edited…
Welcome to 2024, a year sure to be full of exciting challenges and opportunities… where 11,000+ martech solutions are all…
In recent years, many retailers have built out retail media networks (RMNs) to attract advertisers and improve customer experience with…
In my last article, I explained four things you must do to win a prospect’s trust before you ever mention…
Consumers spent $220.1 billion online during the recent holiday season, up $10.4 billion on the previous year, a growth of…
Ecommerce isn’t only digital anymore, it’s a key part of shopping at physical stores, too. It’s so important and also…
UX Design Iterations User feedback is a key component of any UX Design process, no matter how you approach it….
Marketers will continue to engage with audiences on social media through advertising and organic social campaigns. The space continues to…
For years, CTV and linear television have been battling it out for viewership numbers. And it looks like CTV is…
There is much talk about how marketers can leverage customer data. However, this also means thinking about how this same…
A few days ago, I joined a virtual holiday happy hour event with my best friend from college, Will, and…
Does this tune sound familiar? “Experienced McCMO got a new job, AI-AI-O. And in that job, is a CEO, AI-AI-O….
In the year ahead, digital advertisers will be looking to harness AI and new metrics in the evolving digital space….
It’s been a tough year for many consumers. The rising cost of living has people paring back personal and household…
In the year ahead, marketers will be looking to expand the channels and ordering methods that customers can use to…
The success of Black Friday, the annual, in-person shopping bonanza complete with overnight camping for deals, has launched an entire…
In their “Martech for 2024” report, Scott Brinker and Frans Riemersma compared AI’s adoption to a compressed version of Gartner’s…
Year’s end is the perfect time to review all the lessons learned in the last 12 months. So we’re putting…
In the year ahead, consumer and B2B marketers will be focusing on first-party data strategies to replace their dependence on…
Year’s end is the perfect time to review all the lessons learned in the last 12 months. So we’re putting…
Year’s end is the perfect time to review all the lessons learned in the last 12 months. So we’re putting…
Marketers will improve customer experience in 2024 so brands can remain competitive and demonstrate to customers that they matter. Every…
In the world of digital asset management (DAM), there’s a general set of best practices recommended for both set-up and…
This article outlines four steps essential to undertake at the start of your go-to-market effort before you even mention your…
Successful digital events require careful planning. That means getting a strategy, agenda and team in place to deliver a compelling…
In my career, I have helped companies implement billions of dollars of technology. If I could go back in time,…
The ongoing layoffs in some industries offers a confusing picture of the labor market. Marketing teams are also facing budget…
Year’s end is the perfect time to look back over all the lessons learned in the last 12 months. So…
Good news if you are running very late on dealing with holiday cards like I am. AI is here to…
Registration launch day for my client’s global conference is just a few days away. The team has been in overdrive…
Influencer marketing is booming across social channels, with the value of the industry expected to surpass $20 billion in 2023…
Marketing analytics stands out as an ideal starting point for businesses to integrate machine learning and artificial intelligence. This is…
Leading U.S. marketing company Cox Media Group (CMG) has reportedly admitted to monitoring conversations for targeted advertising. Working with renowned…
I thought I could get through 2023 without having to address a perennial problem for email marketers: how to manage…
The secret to launching an operations framework to drive AI-enablement within your organization is not so secret. So much of…
In the ever-evolving landscape of marketing, the use of customer data has become more critical than ever before. Customer data…
Governance is the key to ensuring that program goals are met during implementation of a digital asset management (DAM) system,…
Every week, we feature fresh job listings for martech-ers, so make sure to bookmark this page and check back every…
Data silos — isolated collections of data within different departments or systems — hinder companies from gaining a complete picture…
HubSpot’s November releases include deal pipeline rules, improved funnel reporting, allowing prospects to add guests to meetings on the scheduling…
Marketing automation isn’t just for enterprises with endless budgets. Marketing automation software for small business provides many of the same…
Today, Salesforce announced significant updates to its Einstein 1 Platform that will unify business data to help inform AI prompts…
Google will begin testing a new feature that restricts third-party cookies by default in the coming weeks. The Tracking Protection…
Despite criticisms that it’s inefficient and ineffective, lead generation remains an important marketing tactic in B2B and in some B2C…
In this series, we dig deeper into the stories of our expert contributors. This interview has been edited for clarity…
Consumers are so inundated with unwanted marketing messaging they’ve become experts at separating the hype from substance. They’re not receptive…
One of the biggest challenges an organization faces with running a digital asset management DAM) system is managing the processes…
In 1961, the novel “Catch-22,” by Joseph Heller was published and its title immediately became short-hand for an all-too-familiar type…
At the end of the summer, we published a generative AI use policy for our team and contributors to follow….
Measuring content performance in the ever-evolving world of digital marketing is a critical factor for success. Beyond the familiar metrics…